Refund Policy

Refund Policy

Once we have received and inspected your return, you will receive a confirmation email notifying you of the approval or rejection of your refund.

Refund Process:

• If your return is approved, the amount will be automatically refunded to your original payment method within 5 business days.
• Please note that the time required for the refund to appear in your account depends on your bank or credit card company.

No Refunds for:

• Items that are not in their original condition, are damaged, or have missing parts.
• Items returned after the 30-day period.

Late or Missing Refunds:

• Haven’t received your refund yet? Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially processed.
• Next, contact your bank. There is often a processing period before a refund is posted.
• If you have followed these steps and still haven’t received your refund, please contact us at: info@noirme.co.uk

Company Information:

• Website Name: Noirme
• Address: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST, TAI KOK TSUI
HONG KONG
• Contact: info@noirme.co.uk
• Contact Form: Here
• Phone: +31631369918