Shipping Policy

Shipping Policy

Delivery Policy
- Order Deadline: 17:00 (GMT+01:00) Central European Time (Berlin)
- Processing time: 0-1 business days (Mon - Fri)
- Delivery time: 7-14 business days (Mon - Fri)

Shipping within United Kingdom
Orders within United Kingdom are shipped via local postal couriers. These reliable partners ensure timely and efficient delivery of your orders.

Free Shipping Within United Kingdom
All orders placed within United Kingdom are shipped free of charge at no additional cost.

Order Processing
Orders are generally processed within one business day after payment confirmation. Orders placed on weekends or holidays are processed on the first available business day.

Cancellation of Orders
You may cancel an order within 6 hours of confirmation and before it is processed. To cancel an order, contact us directly at info@noirme.co.uk to arrange cancellation.

Order Tracking
When your order is shipped, you will receive a confirmation email with a tracking number. Visit our order tracking page to track your parcel.

Lost parcel?
In case a package is lost or not delivered due to logistical problems, we will always send a new package before applying our Return and Refund Policy.

Changes to the Delivery Policy
Changes to our delivery policy will be communicated via our website. By placing an order, you automatically accept all conditions in force.

Corporate Information:
- Website Name: Noirme
- Address: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST, TAI KOK TSUI
HONG KONG
- Contact: info@noirme.co.uk
- Contact form: Here
- Telephone: +31 6 31 36 99 18
- Opening hours:
- Monday - Friday: 09:00 - 17:00
- Saturday and Sunday: Closed
We answer questions within one working day.